Zyvoro Mobile Support
How can we help?
Questions, technical issues, billing concerns, or feedback — contact the Zyvoro Mobile team directly. A real person will review your message.
Prepare your support email
Complete the fields below and we'll open a pre-filled message in your email app.
Quick help
Try these steps first. If the issue continues, email us with your device model, operating system version, app version, and what you were doing when the problem occurred.
An app is not working as expected
- Close and reopen the app.
- Check for an update in the App Store or Google Play.
- Restart your device and confirm its operating system is up to date.
- If the issue remains, email us with the steps that reproduce it.
How do I manage or cancel a subscription?
On iPhone or iPad, open Settings, tap your name, then tap Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Choose the Zyvoro app and review the available options.
How do I request a refund?
Store purchases and refunds are handled by the store used for payment. For Apple purchases, visit reportaproblem.apple.com. For Google Play purchases, use Google Play's refund request.
How do I report a privacy concern?
Email zyvoro.mobile@gmail.com with the app name and your question. Do not include passwords or sensitive payment information. You can also review our privacy policy.
I cannot find my app in the list
Select “Other Zyvoro app” in the form and write the exact app name in your message. We'll route your question to the right place.
What should I include in a bug report?
Please include the app name and version, device model, operating system version, a clear description, steps to reproduce the issue, and a screenshot if one is useful.
Organization details
Zyvoro Mobile is an independent app studio based in Albuquerque, New Mexico. These public details identify the organization responsible for this support website.
Albuquerque, NM 87110
United States